Notifications
Clear all
Elephant Troubleshooting, Tips & Tricks
8
Posts
2
Users
1
Reactions
1,127
Views
Topic starter
29/05/2021 7:49 am
Hi,
I recently upgraded Elephant from v1.9.3 to v2.2. I uninstalled v1.9.3 before installing v2.2 and restarted after installing. Unfortunately I can't seem to activate v2.2 - I've tried using the License Manager with my corrent username and password, but every time I start up Elephant I get the "Click the screen to start your demo!" message. Am I missing a step or doing something wrong? For what it's worth - v1.9.3 was activated and working correctly before I uninstalled it.
I'd appreciate any help you can offer. Thanks 
29/05/2021 1:30 pm
Thanks for the report, I back to you in the next hours with some info, trying to reproduce the problem here.
What is the language of your Windows install?
About: https://savethehuman5.com/about/
Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5
30/05/2021 3:30 pm
Preparing now a new compilation with the fix.
Will be ready this night.
About: https://savethehuman5.com/about/
Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5
Topic starter
30/05/2021 6:21 pm
Oh wow, that's amazing - I didn't expect such a quick response! Thanks for that, I'll look forward to trying it Also, I realise I didn't answer earlier - my Windows install is English (UK).
30/05/2021 7:59 pm
Its ok dont worry, one hour more form the moment I post this and be ready, anyway if you are form UK, is late night right now there, so you can check when wakeup
About: https://savethehuman5.com/about/
Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5
30/05/2021 9:16 pm
In case you are waiting, this take a little more of what I said, when you wakeup tomorrow this will be ready.
About: https://savethehuman5.com/about/
Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5
30/05/2021 10:37 pm
Done! download form here and please confirm all is ok now.
https://savethehuman5.com/forum/all-downloads/latest-downloads/#post-1667
About: https://savethehuman5.com/about/
Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5
Topic starter
31/05/2021 6:15 am
Done! download form here and please confirm all is ok now.
https://savethehuman5.com/forum/all-downloads/latest-downloads/#post-1667
That's wonderful, thank you so much for sorting this out so quickly - I can confirm that I've got it installed and authorized here. Thanks again!
Pablo Martin reacted