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[Solved] Elephant won't start clicking icon

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Matthew Carson
(@shadowphilegmail-com)
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Joined: 2 months ago
Posts: 7
Topic starter  

It just flickers for a moment.  Task manager sometimes show it's running but then 'suspends' and disappears.  I re-installed it and got the main screen but after clicking it the window goes away and no task is left running.

Windows 11-64 bit


   
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SaveTheHuman5
(@savethehuman5)
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Joined: 5 years ago
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Hello Matt, no idea what can cause that in your computer.
Sound like if MIDI not working, and or no connection with surface dial.
Similar bug to that reported to that but is fixed long time ago.
Are you using latest software version?
Is the surface dial paired in proper way?

This post was modified 2 months ago 3 times by SaveTheHuman5

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Matthew Carson
(@shadowphilegmail-com)
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Joined: 2 months ago
Posts: 7
Topic starter  

@savethehuman5 I just bought and downloaded the software last week so I assume the SW is up to date.

Does there need to be some kind of existing midi channels for the software to even start?  As far as I know Windows always has at least the internal MIDI sound generator.


   
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SaveTheHuman5
(@savethehuman5)
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Joined: 5 years ago
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The software install is own midi ports,
No idea why crash in your case, i think the only way to check will be enter to your computer:
Elephant require a surface dial hardware paired., what I suppose you have one unit connected to your computer. Right?

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SaveTheHuman5
(@savethehuman5)
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Joined: 5 years ago
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Elephant require a surface dial hardware paired., what I suppose you have one unit connected to your computer.
Please confirm.

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Matthew Carson
(@shadowphilegmail-com)
Active Member
Joined: 2 months ago
Posts: 7
Topic starter  

I double-clicked the dial last night and got a popup with midi options so now it seems to work.

I had to reinstall Chameleon after it crashed and would not start again so maybe that did something?  No, I can't remember what caused the crash but it was some weird combination of clicks and such that I'm sure was a corner-case that nobody is expected to do)


   
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SaveTheHuman5
(@savethehuman5)
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Joined: 5 years ago
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Hello Matt
Ok I mark this as solved, is working.
If you find a way to reproduce a problem jus post here i order to check and fix.

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