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Elephant stops Steam rendering. (Black Window)


Jeroen van Wamelen
(@zerreth)
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Joined: 4 months ago
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Steam window contents turn black whenever Elephant is running, making it totally unusable.


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SaveTheHuman5
(@savethehuman5)
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Joined: 4 years ago
Posts: 756
 

Really sorry no idea about what you talk.
Can provide more info? Video or something more clear?
You are talking about steam games?

This post was modified 3 months ago 4 times by SaveTheHuman5

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SaveTheHuman5
(@savethehuman5)
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And please also describe your complete setup, included how many monitors, video card, computer CPU, RAM, OS, specs, whole setup, elephant version, etc.
Software you are using, when and how exactly reproduce the problem, URL of software used, etc.
There is no way I can know what happens with a short sentence as **Steam window contents turn black whenever Elephant is running, making it totally unusable** 

 

This post was modified 3 months ago 2 times by SaveTheHuman5

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Jeroen van Wamelen
(@zerreth)
New Member
Joined: 4 months ago
Posts: 2
Topic starter  

Steam (the biggest digital games distribution platform for pc) does not render its window contents anymore when Elephant is running. (Regardless of having the Elephant UI open or not.) Ending Elephant via task manager restores steam functionality.

Elephant 2.3 
Steam 1626808496
Windows 10 Pro x64 (21H1 / 19043.1110)
Asrock X570 Steel Legend
Toshiba KXG50PNV2T04 2TB NVMe SSD
AMD Ryzen 7 3700X
AMD Radeon 6900XT (Driver 21.6.2)
32GB DDR4-3200
Samsung QN90A 3840x2160 @ 120Hz HDR VRR

Screenshot 2021 07 21 093247
Screenshot 2021 07 21 093411

Sorry for not being more descriptive, but I've had a very bad time figuring out why my steam was acting up the way it did, only to find that Elephant was responsible.

This post was modified 3 months ago by Jeroen van Wamelen

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SaveTheHuman5
(@savethehuman5)
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Joined: 4 years ago
Posts: 756
 

Its ok, thanks for the description, now I try to reproduce here.
Back soon with some info, already have on plans to install steam at this days, so is a good moment moment check this.

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SaveTheHuman5
(@savethehuman5)
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Joined: 4 years ago
Posts: 756
 

After a faster check I can confirm the bug come form steam side, what I know form the beginning anyway want to confirm.
Steam already present a trouble like this from long time ago, the fix suggested on the forum wont work in this case.

https://steamcommunity.com/discussions/forum/1/364040797993765797/

Already can reproduce this running chameleon software.
I plan to create soon a simple opensource example of a .net app, and then try to send to steam team with no guarantees so they can debug in their software adn check why this happens.
Is a steam bug, not a problem from my software.

More info soon.

This post was modified 3 months ago 3 times by SaveTheHuman5
This post was modified 2 months ago by SaveTheHuman5

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SaveTheHuman5
(@savethehuman5)
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Ok I leave some documentation here in case somebody from steam read this after I contact they with this post.
I just create a simple C# app with this properties.

WindowStyle="None"
WindowState="Maximized"
AllowsTransparency="True"
Background="Transparent"
Topmost="True"

Basically is a simple app open in full screen, on top and transparent.
Is very clear steam have some kind of bug when a transparent windows run over with always on top enabled.
In the attach the full source code, and inside folder steam-bug\steam-bug\bin\Debug  a compiled app steam-bug.exe can be used to reproduce the problem.kill steam-bug.exe process in order to stop the bug behaviour.

Jeroen as a workaround for you, when plan use steam, you can open the config menu of elephant and close the software.
This is a bug form steam, and steam team need to fix this.
The behaviour of my software just expose the bug, not cause the bug.
If after some time steam wont fix this, maybe I can take a look form some workaround, right now there is no plan to try fix this form my side, because that maybe require e some kind or sort of hack over steam, what is a bad idea.
Jeroen, please report this trough steam community https://steamcommunity.com/discussions/forum/ and report to support also as a bug. 

 

This post was modified 3 months ago 4 times by SaveTheHuman5
This post was modified 2 months ago 2 times by SaveTheHuman5

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Aaron Brown
(@aaronbrownsound)
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Joined: 5 months ago
Posts: 4
 

I recently had a a similar issue with an audio plug in and it appears it's a problem related to elephant as well. I'm not positive though. 

Izotope Stratus reverb would have issues rendering until I restarted the instances making recall of sessions a big hassle. It appears to only happen when I run elephant. Unfortunately I use that plugin a lot which means I can't use Elephant. I assume there's no fix on the Elephant side of things given how it runs right?


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SaveTheHuman5
(@savethehuman5)
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Joined: 4 years ago
Posts: 756
 

I leave a compiled example + source code, you can contact to plugin developer for report the bug.
Elephant wont do anything not allowed to do tough windows API,  so as with steam, the problem is related to the software you are using, and require fix from the software vendor, not from my side.  For sure there is nothing I can do for fix third party software.

Anyway, similar not is always the same,  I invite to you to pen a new post with all the details you can inform, in order to check if is the same issue or is another problem, maybe is another issue, and can be fixed.

This post was modified 3 weeks ago by SaveTheHuman5
This post was modified 2 weeks ago by SaveTheHuman5

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