Elephant stops Stea...
 
Notifications
Clear all

Elephant stops Steam rendering. (Black Window)


Jeroen van Wamelen
(@zerreth)
New Member
Joined: 4 weeks ago
Posts: 2
Topic starter  

Steam window contents turn black whenever Elephant is running, making it totally unusable.


Quote
SaveTheHuman5
(@savethehuman5)
Member Admin
Joined: 4 years ago
Posts: 742
 

Really sorry no idea about what you talk.
Can provide more info? Video or something more clear?
You are talking about steam games?

This post was modified 5 days ago 4 times by SaveTheHuman5

Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5


ReplyQuote
SaveTheHuman5
(@savethehuman5)
Member Admin
Joined: 4 years ago
Posts: 742
 

And please also describe your complete setup, included how many monitors, video card, computer CPU, RAM, OS, specs, whole setup, elephant version, etc.
Software you are using, when and how exactly reproduce the problem, URL of software used, etc.
There is no way I can know what happens with a short sentence as **Steam window contents turn black whenever Elephant is running, making it totally unusable** 

 

This post was modified 5 days ago 2 times by SaveTheHuman5

Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5


ReplyQuote
Jeroen van Wamelen
(@zerreth)
New Member
Joined: 4 weeks ago
Posts: 2
Topic starter  

Steam (the biggest digital games distribution platform for pc) does not render its window contents anymore when Elephant is running. (Regardless of having the Elephant UI open or not.) Ending Elephant via task manager restores steam functionality.

Elephant 2.3 
Steam 1626808496
Windows 10 Pro x64 (21H1 / 19043.1110)
Asrock X570 Steel Legend
Toshiba KXG50PNV2T04 2TB NVMe SSD
AMD Ryzen 7 3700X
AMD Radeon 6900XT (Driver 21.6.2)
32GB DDR4-3200
Samsung QN90A 3840x2160 @ 120Hz HDR VRR

Screenshot 2021 07 21 093247
Screenshot 2021 07 21 093411

Sorry for not being more descriptive, but I've had a very bad time figuring out why my steam was acting up the way it did, only to find that Elephant was responsible.

This post was modified 4 days ago by Jeroen van Wamelen

ReplyQuote
SaveTheHuman5
(@savethehuman5)
Member Admin
Joined: 4 years ago
Posts: 742
 

Its ok, thanks for the description, now I try to reproduce here.
Back soon with some info, already have on plans to install steam at this days, so is a good moment moment check this.

Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5


ReplyQuote
SaveTheHuman5
(@savethehuman5)
Member Admin
Joined: 4 years ago
Posts: 742
 

After a faster check I can confirm the bug come form steam side, what I know form the beginning anyway want to confirm.
Steam already present a trouble like this form long time ago, the fix suggested on the forum wont work in this case.

https://steamcommunity.com/discussions/forum/1/364040797993765797/

Already can reproduce this running chameleon software.
I plan to create soon a simple opensource example of a .net app, and then try to send to steam team with no guarantees so they can debug in their software why this happens. Is a steam bug, not a problem from my software.

More info soon.

This post was modified 3 days ago 3 times by SaveTheHuman5

Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5


ReplyQuote
SaveTheHuman5
(@savethehuman5)
Member Admin
Joined: 4 years ago
Posts: 742
 

Ok I leave some documentation here in case somebody from steam read this after I contact they with this post.
I just create a simple C# app with this properties.

WindowStyle="None"
WindowState="Maximized"
AllowsTransparency="True"
Background="Transparent"
Topmost="True"

Basically is a simple app open in full screen, on top and transparent.
I very clear steam have some kind of bug when a transparent windows run over with always on top enabled.
In the attach the full source code, and inside folder steam-bug\steam-bug\bin\Debug  a compiled app steam-bug.exe can be used to reproduce the problem.kill steam-bug.exe process in order to stop the bug behaviour.

Jeroen as a workaround for you, when plan use steam, you can open the config menu of elephant and close the software.
This is a bug form steam, and steam team need to fix this.
The behaviour of my software just expose the bug, not cause the bug.
If after some time steam wont fix this, maybe I can take a look form some workaround, right now there is no pans to fix bugs form third party.
Jeroen, please report this trough steam community https://steamcommunity.com/discussions/forum/ and report to support also as a bug. 

 

This post was modified 3 days ago 4 times by SaveTheHuman5

Youtube: https://www.youtube.com/SaveTheHuman5
Facebook: https://www.facebook.com/SaveTheHuman5


ReplyQuote