[Solved] Chamelon wont start and crash - Fixed

Might uninstalling Loopbe 2 in any way affect the work with Kontrol Master...? Or with other words, can Chameleon and Kontrol Master co-exist on the same system?

Hi!

Got a similar problem. Installing Chameleon goes fine but right after starting it the screen turns black with only a small part of the Chameleon logotype in the lower right corner visible. Typing ESC shows the popup menu but now the screen have some black banding in the middle, like a very wide screen TV in the middle. :-/ I'm running this on a Microsoft Surface Pro (2017). 

Any thoughts? I haven't got Loopbe 2 installed, and have never had it installed.

Posted by: Perry Staltic

Might uninstalling Loopbe 2 in any way affect the work with Kontrol Master...? Or with other words, can Chameleon and Kontrol Master co-exist on the same system?

I don't think can coexist but I can take a look on that issue to solve.
Gimme just few days for check. And back with some info.

Posted by: Masarin

Hi!

Got a similar problem. Installing Chameleon goes fine but right after starting it the screen turns black with only a small part of the Chameleon logotype in the lower right corner visible. Typing ESC shows the popup menu but now the screen have some black banding in the middle, like a very wide screen TV in the middle. :-/ I'm running this on a Microsoft Surface Pro (2017). 

Any thoughts? I haven't got Loopbe 2 installed, and have never had it installed.

Hello.
I think I can take a look on the issue if you can setup a TeamViwer session.  www.teamviwer.com
Just need download, and not install choose run at the install stage and select personal usage.

Then I can access to take a faster look for see what detect or collect some computer info, (no personal data or info) in order to detect what cause the problem.

Hey,

just wanted to tell, that the fix with the Loopbe 2 driver did help in the first place, but the issue came back. Now the logo again is not in the middle and the app just freezes.
Did anyone of you had that, too and fixed it another way?

Posted by: Basicnoise

Hey,

just wanted to tell, that the fix with the Loopbe 2 driver did help in the first place, but the issue came back. Now the logo again is not in the middle and the app just freezes.
Did anyone of you had that, too and fixed it another way?

Need reproduce the issue here in order to check what happen.
The fix applied days ago to your machine need be reviewed again for check what happen.
ASAP you have time I check again, just let me know.

I have the same problem on a Surface pro 4. It is as if the screen is so zoomed in that I only see the very edge of the Chameleon logo, and the rest is outside the edge of the screen. 

Posted by: Michael

Here's how my screen looks with the app open. 

Hello Michael, please enter in direct contact with me.
https://savethehuman5.com/contact/

I did. 

Already sent few mails.
Check your e-mails

I also have to report now such an issue with one of my computers... While Chameleon works flawlessly on my i5 notebook (even with installed Kontrol Master and Loopbe software...), it crashes on my tablet with a quadcore Atom cpu. The logo and the buttons of the startup screen are visible, but shiftet to the lower right corner (if I use a 2nd monitor via HDMI everything is centered on the screen as usually...). The "Quit" and the "2nd Monitor" buttons seem to work properly, and the "Load Latest" button shows "Nothing to load", as I still haven't create a template, but nothing happens if I press the "Create & Edit" button. If I press it once more there appears the little blue "busy circle" of Windows, and after pressing the button (or any other position on the touch screen) for a third time the screen lights up, and there appears the crash box of Windows, asking me to quit Chameleon or to wait for another reaction.

Posted by: SaveTheHuman5

Posted by: Michael

Here's how my screen looks with the app open. 

Hello Michael, please enter in direct contact with me.
https://savethehuman5.com/contact/

This bug is fixed now.
Thanks Michael for your time and your computer as a test unit! 

Posted by: Perry Staltic

I also have to report now such an issue with one of my computers... While Chameleon works flawlessly on my i5 notebook (even with installed Kontrol Master and Loopbe software...), it crashes on my tablet with a quadcore Atom cpu. The logo and the buttons of the startup screen are visible, but shiftet to the lower right corner (if I use a 2nd monitor via HDMI everything is centered on the screen as usually...). The "Quit" and the "2nd Monitor" buttons seem to work properly, and the "Load Latest" button shows "Nothing to load", as I still haven't create a template, but nothing happens if I press the "Create & Edit" button. If I press it once more there appears the little blue "busy circle" of Windows, and after pressing the button (or any other position on the touch screen) for a third time the screen lights up, and there appears the crash box of Windows, asking me to quit Chameleon or to wait for another reaction.

Perry the bug make the screen look zoomed, is fixed now.
Please download latest version, is 1.0.5 , install  and confirm if the second bug when press the button also disappear.

Yep, I can confirm. It works fine now on my Surface. Thank you